Are you looking for an effective and economic way to train your sales team in difficult times?

Selling and Making Appointments over the Phone

14 July 2020

08:45 for 09:00 to 11:00

Only R395 ($22) per delegate per session

R1,800 ($100) for 6 delegates from the same company

Getting more business over the phone

Now many of us are working from home the telephone has become an even more important business tool.

We all use the telephone, but how many of us learn to use the telephone efficiently? In this Power Series Online Seminar Richard Mulvey will describe the principles of making appointments and selling over the telephone, helping your team to close more sales and grow your customer base.

In this session, learn how to:

      • Close more sales on the phone
      • Learn how to make appointments over the phone
      • Get through to the decision-maker every time
      • Discover how telephone etiquette can improve your strike rate
      • Professionally handle all objections over the phone
      • Find out how to design scripts that really work
      • Become your company’s star telesales specialist

In this session you will learn how to build trust and respect over the telephone, convert cold calling into Hot Calling to improve your strike rate and create a positive first impression over the telephone. We will also discuss strategies to help you speak to the decision-maker, and create interest to encourage the customer to buy.

Ever had problems with the gatekeeper? In this session we will discuss proven techniques to avoid gatekeeper problems and get straight through to the decision-maker.

These live online sessions are fun and entertaining while at the same time they are full of techniques your sales team can use to grow your business. Each week we look at a different set of skills to see more customers, manage client meetings successfully and close more sales.

These two hour sessions will be held every Tuesday from 09:00 SA Time (GMT +2) for 10 weeks. This is a full three day sales training course at a fraction of the cost. The ten week program will rotate so week 1 starts again after week 10. Your team can start at any time and still complete the ten sessions

To find out more or to register online click on any of the sessions above

We have just finished a series of training courses with Richard Mulvey. Richard was able to comprehend and adjust to the various business styles and processes over the GoGlobal group. As the group covers services from logistics, IT, statutory documentation to service departments Richards style of teacher, use of humour and cutting edge thinking reached every member in the class. Richard’s focus on return on investment is a key factor to why he has become a preferred service provider to GoGlobal. He is always looking for inventive ways to complement our business and is not shy to point out ways to improve our training spend through implementing the skills learnt in class. Richard is professional, knowledgeable and has become part of the GoGlobal team.
Wendy Mcall
Group Training GoGlobal +27 66 062 0907​

About the Presenter – Richard Mulvey

Richard Mulvey is one of South Africa’s leading Sales Speakers and Trainers and over the last 25 years has inspired more than 200,000 business people throughout three continents. Richard’s corporate life includes a rise in the ranks to Sales Director for an international company in a service industry 

After spending a couple of years traveling the world Richard was enticed back to corporate life before setting up on his own. In addition to a successful corporate career Richard has also worked for the Queen in Buckingham Palace, written and marketed a multi-restaurant accounting package called “Trade Inn”, traveled overland from London to South Africa and back again and recently climbed Kilimanjaro to raise R70,000 for Reach for a Dream.

Richard is the author of 21 Motivational Business Books and 55 Training DVDs. He is a Past President of the Professional Speaker’s Association of Southern Africa (2008-9 & 2016-17) and a member of the Global Speakers Federation. Richard was recently inducted into the Southern African Speaker Hall of Fame and this year was awarded the Founders Award, the highest award for a speaker or trainer in Southern Africa

Some of the companies that have already benefited from training by Richard Mulvey

The Power Series Online can be viewed on any device anywhere in the world

Only R395 ($22) per delegate per session

R1800 ($100) for 6 people from the same company