The textile industry in South Africa has truly gone through many challenges the past few years thus we contracted Richard to wave his magic hand and sprinkle some of his gold dust of personality in our KZN branch direction. Richard embraced the task and set about changing the attitude and working with the senior manager to realign their sales methods, sales executive management skills and reporting processes. In summary, Richard’s input was extremely valuable and motivational and his friendly, humorous and practical selling tips on his regular visit will be surely missed by all. Our doors will always be open and look forward to working with Richard in our other branches in the near future.